🐾 Delete Your Account

Sniffles & Snacks Account Deletion

⚠️ Important Warning

Deleting your account is permanent and cannot be undone. Please read this page carefully before proceeding with your account deletion request.

What Gets Deleted

When you request to delete your Sniffles & Snacks account, the following data will be permanently removed from our systems:

Your Account Information: Email address, name, and authentication credentials
Pet Profiles: All pet information including names, species, breeds, ages, allergies, and medical conditions
Scan History: All food scans, ingredient analyses, and safety assessments
Subscription Data: Your subscription status and payment history
App Settings: All preferences and customizations
User-Generated Content: Any notes or saved items within the app

What We Keep

For legal and operational purposes, we may retain certain information for a limited time:

Transaction Records: Payment history may be retained for up to 7 years for tax and accounting purposes (as required by law)
Aggregated Analytics: Anonymous, aggregated usage statistics that cannot identify you personally
Legal Compliance: Data required to be retained by law or to resolve disputes

📅 Retention Period

Most personal data is deleted immediately upon request. Some data may be retained for up to 30 days during the deletion process to ensure proper removal from backups and systems.

How to Request Account Deletion

You have two options to delete your Sniffles & Snacks account:

Option 1: Delete from Within the App (Recommended)

Open the Sniffles & Snacks app on your device
Go to Profile → Settings
Scroll down to "Account Management"
Tap "Delete Account"
Read the warning and confirm deletion
If you signed up with email/password, enter your password to confirm
Your account will be deleted immediately

Option 2: Request Deletion via Email

If you cannot access the app or prefer to request deletion via email, please contact us:

Send your deletion request to:

snifflesandsnacks@gmail.com

Please include in your email:

Subject: "Account Deletion Request"
The email address associated with your account
Confirmation that you want to permanently delete your account
(Optional) Reason for deletion to help us improve

Processing Time

Account deletion requests are processed as follows:

In-App Deletion: Immediate (account deleted instantly)
Email Requests: Processed within 7 business days
Complete Data Removal: Up to 30 days for complete removal from all systems and backups

Before You Delete

💡 Consider These Alternatives

If you're experiencing issues with the app, consider these options before deleting your account:

Clear App Data: You can clear local data while keeping your account
Contact Support: We're here to help with any problems
Take a Break: Simply log out - you can return anytime

After Deletion

Once your account is deleted:

You will be immediately signed out of the app
You will no longer be able to access your pet profiles or scan history
Your subscription (if active) will be cancelled
You will receive a confirmation email (if deletion was requested via email)
You can create a new account anytime, but previous data cannot be recovered

Need Help?

If you have questions about account deletion or need assistance, please contact us:

Email: vatsalp73@gmail.com

Developer: Vatsal Patel

Location: Hamilton, Ontario, Canada

This page complies with Google Play's Data Safety requirements and GDPR Article 17 (Right to Erasure).

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